FAQ
1. Our Range of Fashion Items
At Bekalia, we curate an elegant collection of premium men’s fashion, including loafers, shirts, suits, trousers, belts, jackets, and more. Each piece blends classic sophistication with a contemporary touch—ideal for both daily wear and special occasions.
2. Caring for Your Fashion Pieces
To keep your garments looking their best: always follow the care label instructions, store them in a cool, dry place, and keep them away from harsh chemicals. For delicate materials, use a soft, lint-free cloth or follow the recommended cleaning method.
3. Delivery Information
UK orders typically arrive within 4–9 working days, though times may vary depending on your location and seasonal demand. For full delivery details, please visit this page.
4. Returns & Exchanges
We offer returns within 30 days of purchase for items that are unworn, undamaged, and in their original packaging. Please note that personalised or custom-made products cannot be returned. For more information, see our Returns Policy.
5. Tracking Your Order
All orders come with a tracking number. Once your order is dispatched, you’ll receive an email with tracking details. You can track your order here.
6. Accepted Payment Methods
We accept major credit cards (Visa, MasterCard, American Express) and PayPal. For more details, please check this page.
7. Contacting Customer Support
If you need assistance, please reach us at:
Bekalia Ltd
Address: 31 Gibson Cl, Nantwich CW5 5UN, UK
Email: bekalia@info.com
Phone: +44 7453 369977
Customer Service Hours:
Monday – Friday: 8:00 AM – 5:00 PM (UK Time – BST/GMT)
We aim to reply to all messages within 24 hours.